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NGT

NGT for business

There are 11 million people with hearing loss in the UK*

That’s 11 million customers who would have difficulty calling your business. 11 million employees who could have difficulty reaching their full potential at work. Some of these people work for you.

Next Generation Text can help you comply with the Equality Act 2010, get more customers, and build an effective, confident workforce.

*Source: Action for Hearing Loss

What is Next Generation Text?

It’s a relay service that enables people with little or no hearing or speech to communicate with hearing people over the phone. 

Calling customers who use NGT

You need to know you’re calling an NGT user so the first step is to make sure your customer database is up to scratch.

Help your deaf and speech-impaired employees

NGT can help deaf, hard-of-hearing, or speech-impaired employees talk to anyone on the phone. And you don’t need any special equipment to do it.