Download the NGT Lite app to enjoy fast, natural conversations with anyone you want to talk to.
NGT brings text relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology. You don't need any special kit – just download the app from the App Store or Google Play onto your smartphone, tablet, or computer.
Conversations are easy to manage and relaxed. For fluent communication with anyone, anywhere, use Next Generation Text.
Phone conversations a problem? NGT is the answer.
A little bit of history
People have been using the UK's national text relay service since 1991, when it was known as TypeTalk.
Back then, it was only available to textphone users (because that was the only technology available).
In 2012, Ofcom decided that UK users needed an improved text relay service, one that would allow for more natural conversations on a wide range of devices that weren't around when the first text relay service started: smartphones, computers, and tablets.
So, in 2014 BT launched the Next Generation Text service, which they run for everyone on behalf of all UK landline and mobile phone providers
Confidentiality and data protection from a service you can trust
Rest assured, any calls you make with Next Generation Text are confidential and your data is secure.